Refund &
Cancellation.
Our commitment to transparency ensures you have complete confidence in every precision instrument you track.
Subscription & Payments
CalibraCore provides a robust Free Forever plan specifically so users can evaluate our technology before upgrading. As such, all payments for premium subscriptions, plan upgrades, and enterprise tiers are non-refundable.
Cancellation Process
You can cancel your subscription at any time directly through your Settings > Billing dashboard. Your access will continue until the end of the current billing cycle. No further charges will occur once cancelled.
Service Availability & Refunds
In the rare event of major service outages (as defined in our SLA) that prevent instrument tracking for more than 48 consecutive hours, we may issue partial account credits or pro-rated refunds at our discretion.
Billing & Support
For any billing disputes or questions regarding your subscription, please email support@calibracore.com. While payments are non-refundable, we are committed to resolving any technical issues or billing errors promptly.
Note: Refunds may take 5-10 business days to appear on your bank statement depending on the payment gateway processor.